Privacy Policy

Hercules Foundation Repair respects your privacy and is committed to protecting the personal information you provide through our website, https://herculesfoundations.com/.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing address
• Information related to your service request

We may also collect non-personal information such as:

• IP address
• Browser type
• Operating system
• Referring website
• Pages visited on our website

If you communicate with us through our website, phone, email, text message, or other channels, we may collect any information you provide during those communications.

How We Use Information

We use the information we collect to:

• Respond to inquiries and service requests
• Schedule appointments
• Provide estimates and customer support
• Deliver services
• Improve our website and customer experience
• Communicate with you regarding your project or service request
• Comply with legal obligations

We may also contact you regarding special offers, new services, company updates, or changes to this Privacy Policy.

SMS Communications

If you provide your mobile phone number and consent to receive text messages from Hercules Foundation Repair, we may send text messages related to:

• Appointment scheduling
• Appointment reminders
• Estimate follow-ups
• Project updates
• Customer service communications
• Service-related notifications

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us. For assistance, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchase.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may disclose personal information when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent fraud or unlawful activity
• Protect the safety of our customers, employees, or others

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance site functionality.

You may choose to disable cookies through your browser settings; however, some portions of the website may not function properly.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect the personal information we collect.

Sensitive information transmitted through our website is encrypted using secure technologies. Access to personal information is restricted to authorized personnel who require access to perform their job responsibilities.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.

Surveys and Promotions

From time to time, we may conduct surveys, contests, or promotional campaigns. Participation is voluntary. Information collected through these activities may be used to administer the promotion and improve our services.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of those changes.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Hercules Foundation Repair
19942 FM 2252 Building 6
San Antonio, TX 78266
Phone: (210) 796-5771